Plumbing Problem Solvers
About us
Get to know your plumber.
Plumbing Problem Solvers
About us
Plumbing Problem Solvers is a small, experienced plumbing company serving homeowners and small business owners throughout Delaware County and Philadelphia. We’re not a franchise or a faceless chain — we’re a local business built on long-standing relationships, word of mouth, and a deep commitment to honest, reliable work. Whether it’s a backed-up sewer line, an aging water heater, or the plumbing rough-in for a brand-new home, our approach is the same: solve the problem with care, communicate clearly, and leave your space better than we found it.
We specialize in residential plumbing services and take pride in being the plumber people call back, not because the problem wasn’t fixed the first time, but because they remembered how smooth the experience was. Trusted by local businesses like cafés and corner shops, we help small business owners with the quick, dependable help they need to stay up and running. Plumbing Problem Solvers is a steady presence for the folks who too often get overlooked by the “big guys.”


EXCELLENT Based on 185 reviews Posted on Google Abraham EvangelistaTrustindex verifies that the original source of the review is Google. Two broken cut off valves AND a damaged street valve access pipe. PPS came out, stayed late, worked hard, did it right. Basement is bone dry and the valves are holding. Thanks for solving my emergency!Posted on Google Brendan KemmererTrustindex verifies that the original source of the review is Google. They did a great job! Needed my ejector pump in basement replaced. They came out next day to replace!Posted on Google K. MerrittTrustindex verifies that the original source of the review is Google. John was very responsive and someone was at my home same day for repair.Posted on Google Matthew RogersTrustindex verifies that the original source of the review is Google. John Pratt (Owner) and Joe (master plumber) were absolutely outstanding. They came to my house the same day I discovered a gas leak, quickly found and repaired the issue, and safely restored my gas service. From start to finish, they were professional, knowledgeable, and took the time to clearly explain everything they were doing. Their communication and customer service were exceptional, and what really impressed me was that they even checked in the next day to make sure everything was still working properly. It's rare to find that level of care and follow-up these days. I highly recommend John Pratt and Joe to anyone looking for honest, skilled professionals who truly care about their customers.Posted on Google Courtney OkwaraTrustindex verifies that the original source of the review is Google. Great group of guys with friendly dispositions. They provided a few options for the work and were clear about their recommendations and pricing. Because I was located nearby, they were able to squeeze in a morning appointment. Looking forward to working with them in the future.Posted on Google Tamar PowersTrustindex verifies that the original source of the review is Google. No one calls a plumber because things are going well - It's a call made in crisis, desperation. This winter when temperatures dropped to colder than anyone remembers my pipes froze, leaving me without running water for 3 days.It was at that time that I discovered the majority of the plumbing within my home was pex pipe, meaning it required heated air to thaw. I also discovered that the external faucet had no internal shut off valve. Plumbing Problem Solvers was initially called to help thaw the pipes and a leaking valve in the short term. They were reasoned and thoughtful in assessing and resolving the immediate crisis, they followed up and checked in to make sure the measures taken were effective. I addressed the underlying issue by hiring them to replace some of the pex pipe with copper and new valves to mitigate the possibility of experiencing a similar issue in the future. The quote for the service was clearly explained, listing all of the materials that would be used, as wells the work that would be completed. They arrived well prepared, worked quickly, and cleanly, completing the job as promised. Perhaps most notable in the service, I was treated respectfully, as different options were described and discussed, and not impatiently or with condescension. I'm glad I have this resource at the ready, and hope to call only in matters of maintenance, and routine service. Recommending enthusiasticallyPosted on Google Tracy LeungTrustindex verifies that the original source of the review is Google. Appreciate how quickly the team was able to come out and help my mom (twice for the same issue) and the supporting videos and photos to help us understand the situation and next steps.Posted on Google Judith WolfTrustindex verifies that the original source of the review is Google. John and his team are outstanding! In addition to his expertise, he is easy to communicate with, very responsive, polite and professional. He also tries to identify things before they become more costly problems. Overall, an excellent experience. Definitely my “go to” for any plumbing issues.Posted on Google J XTrustindex verifies that the original source of the review is Google. Prompt communication, knowledgeable guidance that matched my research, the brand i wanted, a better warranty than competition, fair quote, got on the schedule the day after I hired them, solid installation, took as long as they said it would, final price was the quoted price, no surprises. This company restores my faith in America. Shout out to John and Joe. Well done.Posted on Google Andrew ATrustindex verifies that the original source of the review is Google. Wonderful service from top to bottom! Had a garbage disposal unit clogged and leaking and within the same day it was cleared up and fixed. Reasonable prices said up front, kind and good workers, quick and easy - couldn’t ask for more. Hopefully I never have plumbing issues again hahah but if I do, I’ll be giving them a call


Owner
John Pratt
John Pratt grew up in a family of plumbers in Philadelphia. From a young age, he was learning the trade hands-on — first by watching, then by doing. Plumbing has always been more than just a job for him, it’s a craft passed down through generations, and a way to serve others with skill and integrity.
After years working in the field, John started Plumbing Problem Solvers with a clear mission: provide thoughtful, high-quality plumbing services that put people first. He’s built the company around that vision, serving happy clients throughout Philadelphia, Delaware County, and beyond. Through it all, John remains committed to the community that’s supported him from day one. His clients are often repeat customers, and in many cases, become friends.
When you call Plumbing Problem Solvers, you’re likely talking directly to John or someone he’s trained himself. That personal connection shows in the work we do and the way we do it.
Plumbing Problem Solvers
Plumbing service you can count on
Testimonials
What our clients are saying
EXCELLENT Based on 185 reviews Posted on Google Abraham EvangelistaTrustindex verifies that the original source of the review is Google. Two broken cut off valves AND a damaged street valve access pipe. PPS came out, stayed late, worked hard, did it right. Basement is bone dry and the valves are holding. Thanks for solving my emergency!Posted on Google Brendan KemmererTrustindex verifies that the original source of the review is Google. They did a great job! Needed my ejector pump in basement replaced. They came out next day to replace!Posted on Google K. MerrittTrustindex verifies that the original source of the review is Google. John was very responsive and someone was at my home same day for repair.Posted on Google Matthew RogersTrustindex verifies that the original source of the review is Google. John Pratt (Owner) and Joe (master plumber) were absolutely outstanding. They came to my house the same day I discovered a gas leak, quickly found and repaired the issue, and safely restored my gas service. From start to finish, they were professional, knowledgeable, and took the time to clearly explain everything they were doing. Their communication and customer service were exceptional, and what really impressed me was that they even checked in the next day to make sure everything was still working properly. It's rare to find that level of care and follow-up these days. I highly recommend John Pratt and Joe to anyone looking for honest, skilled professionals who truly care about their customers.Posted on Google Courtney OkwaraTrustindex verifies that the original source of the review is Google. Great group of guys with friendly dispositions. They provided a few options for the work and were clear about their recommendations and pricing. Because I was located nearby, they were able to squeeze in a morning appointment. Looking forward to working with them in the future.Posted on Google Tamar PowersTrustindex verifies that the original source of the review is Google. No one calls a plumber because things are going well - It's a call made in crisis, desperation. This winter when temperatures dropped to colder than anyone remembers my pipes froze, leaving me without running water for 3 days.It was at that time that I discovered the majority of the plumbing within my home was pex pipe, meaning it required heated air to thaw. I also discovered that the external faucet had no internal shut off valve. Plumbing Problem Solvers was initially called to help thaw the pipes and a leaking valve in the short term. They were reasoned and thoughtful in assessing and resolving the immediate crisis, they followed up and checked in to make sure the measures taken were effective. I addressed the underlying issue by hiring them to replace some of the pex pipe with copper and new valves to mitigate the possibility of experiencing a similar issue in the future. The quote for the service was clearly explained, listing all of the materials that would be used, as wells the work that would be completed. They arrived well prepared, worked quickly, and cleanly, completing the job as promised. Perhaps most notable in the service, I was treated respectfully, as different options were described and discussed, and not impatiently or with condescension. I'm glad I have this resource at the ready, and hope to call only in matters of maintenance, and routine service. Recommending enthusiasticallyPosted on Google Tracy LeungTrustindex verifies that the original source of the review is Google. Appreciate how quickly the team was able to come out and help my mom (twice for the same issue) and the supporting videos and photos to help us understand the situation and next steps.Posted on Google Judith WolfTrustindex verifies that the original source of the review is Google. John and his team are outstanding! In addition to his expertise, he is easy to communicate with, very responsive, polite and professional. He also tries to identify things before they become more costly problems. Overall, an excellent experience. Definitely my “go to” for any plumbing issues.Posted on Google J XTrustindex verifies that the original source of the review is Google. Prompt communication, knowledgeable guidance that matched my research, the brand i wanted, a better warranty than competition, fair quote, got on the schedule the day after I hired them, solid installation, took as long as they said it would, final price was the quoted price, no surprises. This company restores my faith in America. Shout out to John and Joe. Well done.Posted on Google Andrew ATrustindex verifies that the original source of the review is Google. Wonderful service from top to bottom! Had a garbage disposal unit clogged and leaking and within the same day it was cleared up and fixed. Reasonable prices said up front, kind and good workers, quick and easy - couldn’t ask for more. Hopefully I never have plumbing issues again hahah but if I do, I’ll be giving them a call
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