Plumbing Problem Solvers

#1 Plumber Serving Philadelphia & Delaware County

Plumbing Problem Solvers

Who we are

At Plumbing Problem Solvers, we help homeowners and small business owners get the reliable, fairly priced plumbing services they deserve. We’re a locally rooted company built on decades of hands-on experience, with a team that grew up in the trade and learned the value of honest work and strong community ties from an early age.

We specialize in everything from drain and sewer line repairs to fixture replacements, water filtration, heating systems, and full-service plumbing for new construction and renovations. Whether it’s a simple repair or a more involved project, our goal is always the same: dependable work, transparent pricing, and service that treats your home or small business with the care it deserves.

Plumbing Problem Solvers exists for the people often overlooked by the big companies—the homeowners and small businesses who need someone they can call and count on. If that’s you, you’re in the right place.

Plumbing Problem Solvers owner John Pratt smiling and kneeling as he fixes a toilet.

Proud 2025 winner of Nextdoor's Neighborhood FAVE award!

Services

What we do

Plumbing Done Right

At Plumbing Problem Solvers, we believe that everyone deserves fast, honest, reliable plumbing service. From the residential homeowner to the first-time landlord, to the mom & pop small businesses often overlooked by the “big guys”, we offer quality service at a fair price that is on time, in budget, and guaranteed to last. Our commitments to both clients and craftsmanship are what sets us apart.

General Plumbing Repairs

We provide fast, reliable service for any residential plumbing issue—from leak detection and leak repair to strange noises and everything in between. We also support small businesses with routine maintenance and repair needs to minimize downtime.

Water Line Repairs

From repairing damaged water lines to restoring proper pressure and flow, we help keep your home’s water supply reliable and safe. We also offer whole-home filtration and reverse osmosis systems to improve water quality and taste, with options to fit your system and needs.

Drain Cleaning Services

We clear clogged and slow drains, restoring proper flow throughout your system. Our services include camera inspections and sewer repair to address deeper issues and keep your plumbing working efficiently.

Water Heater Repair

We repair and install water heaters to keep hot water reliable and consistent. We also service radiators and heating systems, including gas boiler setups, to keep your home comfortable year-round.

Bathroom & Kitchen Fixtures

We handle replacement and installation of toilets, faucets, sinks, and other fixtures with attention to detail and finish quality. Whether you’re upgrading for style or function, we ensure everything works as it should.

New Construction & Remodels

For new builds or major renovations, we provide full rough-in plumbing services. We work closely with homeowners and contractors to ensure plumbing is done right from the start—up to code and built to last.

Testimonials

What our clients are saying

EXCELLENT
Google star 1Google star 2Google star 3Google star 4Google star 5
Based on 185 reviews
Posted on Google Google
Abraham Evangelista profile picture
Abraham Evangelista
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Two broken cut off valves AND a damaged street valve access pipe. PPS came out, stayed late, worked hard, did it right. Basement is bone dry and the valves are holding. Thanks for solving my emergency!
Posted on Google Google
Brendan Kemmerer profile picture
Brendan Kemmerer
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
They did a great job! Needed my ejector pump in basement replaced. They came out next day to replace!
Posted on Google Google
K. Merritt profile picture
K. Merritt
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
John was very responsive and someone was at my home same day for repair.
Posted on Google Google
Matthew Rogers profile picture
Matthew Rogers
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
John Pratt (Owner) and Joe (master plumber) were absolutely outstanding. They came to my house the same day I discovered a gas leak, quickly found and repaired the issue, and safely restored my gas service. From start to finish, they were professional, knowledgeable, and took the time to clearly explain everything they were doing. Their communication and customer service were exceptional, and what really impressed me was that they even checked in the next day to make sure everything was still working properly. It's rare to find that level of care and follow-up these days. I highly recommend John Pratt and Joe to anyone looking for honest, skilled professionals who truly care about their customers.
Posted on Google Google
Courtney Okwara profile picture
Courtney Okwara
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great group of guys with friendly dispositions. They provided a few options for the work and were clear about their recommendations and pricing. Because I was located nearby, they were able to squeeze in a morning appointment. Looking forward to working with them in the future.
Posted on Google Google
Tamar Powers profile picture
Tamar Powers
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
No one calls a plumber because things are going well - It's a call made in crisis, desperation. This winter when temperatures dropped to colder than anyone remembers my pipes froze, leaving me without running water for 3 days.It was at that time that I discovered the majority of the plumbing within my home was pex pipe, meaning it required heated air to thaw. I also discovered that the external faucet had no internal shut off valve. Plumbing Problem Solvers was initially called to help thaw the pipes and a leaking valve in the short term. They were reasoned and thoughtful in assessing and resolving the immediate crisis, they followed up and checked in to make sure the measures taken were effective. I addressed the underlying issue by hiring them to replace some of the pex pipe with copper and new valves to mitigate the possibility of experiencing a similar issue in the future. The quote for the service was clearly explained, listing all of the materials that would be used, as wells the work that would be completed. They arrived well prepared, worked quickly, and cleanly, completing the job as promised. Perhaps most notable in the service, I was treated respectfully, as different options were described and discussed, and not impatiently or with condescension. I'm glad I have this resource at the ready, and hope to call only in matters of maintenance, and routine service. Recommending enthusiastically
Posted on Google Google
Tracy Leung profile picture
Tracy Leung
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Appreciate how quickly the team was able to come out and help my mom (twice for the same issue) and the supporting videos and photos to help us understand the situation and next steps.
Posted on Google Google
Judith Wolf profile picture
Judith Wolf
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
John and his team are outstanding! In addition to his expertise, he is easy to communicate with, very responsive, polite and professional. He also tries to identify things before they become more costly problems. Overall, an excellent experience. Definitely my “go to” for any plumbing issues.
Posted on Google Google
J X profile picture
J X
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Prompt communication, knowledgeable guidance that matched my research, the brand i wanted, a better warranty than competition, fair quote, got on the schedule the day after I hired them, solid installation, took as long as they said it would, final price was the quoted price, no surprises. This company restores my faith in America. Shout out to John and Joe. Well done.
Posted on Google Google
Andrew A profile picture
Andrew A
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Wonderful service from top to bottom! Had a garbage disposal unit clogged and leaking and within the same day it was cleared up and fixed. Reasonable prices said up front, kind and good workers, quick and easy - couldn’t ask for more. Hopefully I never have plumbing issues again hahah but if I do, I’ll be giving them a call
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Leak Detection & Repair

Got a Leak?

Leaks can be sneaky. A drip under the sink, a damp spot in the ceiling, or water pooling where it shouldn’t might seem small, but left alone, even minor leaks can cause serious damage. Plumbing Problem Solvers takes the time to track down the source with accurate leak detection and determine the best way to fix it with reliable leak repair, whether it’s a slow leak behind a wall or a crack in an outdoor line.

We don’t make guesses. Using the right tools and hands-on experience, we get clear answers and walk you through what we’ve found and what needs to happen next. Every leak is different, and some situations may require more involved work, but our goal is always the same: to solve the problem carefully, clearly, and with as little disruption as possible.

Woman calling Plumbing Problem Solvers to fix a leak in the ceiling.
Old corroded sewer pipes in need of replacement by Plumbing Problem Solvers.

Camera Inspections & Drain Cleaning

Keep Drains Flowing

Slow or backed-up drains are more than just a nuisance. They often point to a deeper issue in the line that simple plunging or snaking won’t solve. Plumbing Problem Solvers uses high-resolution camera inspections to look directly inside your pipes, so we can see exactly what’s causing the problem — whether it’s grease, roots, or a damaged section of pipe.

Once we know what’s going on, we use state-of-the-art hydro jetting when appropriate to clear things out thoroughly. High-pressure water scours the inside of the line, removing buildup that other methods leave behind. The result is a clean, free-flowing drain and fewer headaches down the road.

Plumbing Problem Solvers

About us

Plumbing Problem Solvers is a locally rooted plumbing company serving homeowners and small business owners across Delaware County and Philadelphia. We focus on dependable repairs, honest pricing, and clear communication—whether we’re replacing a water heater, tracking down a hidden leak, or handling full plumbing for a renovation. Our team brings a practical, respectful approach to every job, with an eye toward long-term solutions and lasting relationships.

 

Plumbing Problem Solvers Logo
Plumbing Problem Solvers owner John Pratt checking that a pipe is level in a basement.

Owner

John Pratt

Owner John Pratt comes from a long line of plumbers and grew up learning the trade alongside family in Philadelphia. With years of hands-on experience and a strong connection to the communities he serves, John started Plumbing Problem Solvers to offer a more personal, responsive kind of plumbing service. His dedication to quality work and genuine customer care has helped grow a loyal base of clients, many of whom have become friends along the way.

Social media

Watch us work

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Plumbing Problem Solvers

Location

2352 W. Thompson St.
Philadelphia, PA 19121
Unit 1F
 

Open Monday – Saturday
7AM – 6PM

We proudly support and shop at Ferguson Supply for our materials

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Nextdoor 2025 Neighborhood Fave winner banner.

Winter winner Special

$50 Off

All Radiator, Hot Water Heater, and Heating related services through January 2026  with discount code FAVE50

We are so honored to win Nextdoor’s 2025 Neighborhood Fave award for Home Services!To thank everyone who voted, we’re offering $50 off all Heating Services through January 2026! Just put discount code FAVE50 in the message.

Discount cannot be combined with any other offers. Applies to heating services including installation, repair, and maintenance of boiler systems, radiators, and hot water heaters. Valid through 1/31/2026.